I am still in shock. I have never been to the Royal Tandoori before - I will never go again. Don't go. The service was appalling, staff indifferent, rude and bordering on aggressive, food was cold, bland and largely inedible, very poor standard of decor and hygiene, generally dirty, food on floor, crumbs on seats, filthy, smelly toilets and generally unpleasant. Insulting. I am so cross - we should have walked out.
My husband and I and a couple of friends booked a week in advance for 8pm on a Sat••day night. No meet and greet on arrival, in fact no acknowledgement of our arrival at all ... we were met will indifference / rudeness when we asked to be shown to our table. There was no apology that our table was not ready - they were quite obviously over-booked and running behind, though there was no sense of urgency or stress on their part. We were kept standing in 'reception' (which resembled some grubby, inner city taxi office) for 25 mins without anyone offering an apology, a drink or an update as to when our table might be ready.
Eventually, after several enquiries on our part, we were shown to our grubby little table next to a grubby pillar, squashed in between two other longer, grubby tables. No welcome was offered, no apology for the delay, no offer of a drink. Menus eventually arrived. After 20 mins our order was taken by a very grumpy waiter and we 'managed' to get a drink. 30 mins later our starters arrived. Very disappointing - poorly presented. Tasteless. An hour later our mains arrived - we were starving - we should have walked out, but we didn't. Again, the mains were poorly presented ... stained plates, battered serving dishes thrown on the table by another grumpy waiter, the food was bland, cold and greasy. Currys were generally tasteless, meat was grisly and virtually inedible. Don't go. I'm so mad - what a waste of hard-earned money. Don't go - you'll hate it. I wish I'd stayed at home and got a takeout from our lovely little, and reliably-good local 'Akash' Indian restaurant in Navenby. Go there - the service and currys are in a different league!
The Royal Tandoori is an insult to the many other lovely Indian restaurants and Indian takeaways in the area. Don't go. Don't anyone go
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